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Section:  Other   Vacancy 1186

Post:Technical Support Representative Salary contractual
Requirements and conditions
Age: Has no value
Gender Has no value
Education: no
Work schedule: Has no value
Work place: London
The announcement text:
Technical Support Representative/Customer Support Representative



Full Time



Long Island based education sales company looking for a dedicated, self motivated, energetic individual to join our team with the following qualifications and experience.



Job Description:

• Answering incoming calls pertaining to technical and customer support related issues

• Responding to incoming emails in a timely manner

• Responding to technical support tickets from a queued database

• Process RMA’s.

• Assist other departments when necessary



Requirements

• Associate Degree

• Minimum 2 years of tech support/customer service experience

• Minimum 2 years experience handling incoming support calls

• Minimum 2 years experience troubleshooting Windows OS

• Knowledge of troubleshooting Mac OS a plus

• Excellent in-person and phone communications communication skills

• Flexible and able to work under pressure in an evolving, fast paced environment

• Excellent attention to detail, follow thru ability and initiative

• Ability to exercise good judgment, tact and diplomatic when interacting with customers, other employee and managers

• Positive attitude and ability to work in a team environment



Please send resume with cover letter and salary requirements.









Location: Farmingdale, NY

Principals only. Recruiters, please don`t contact this job poster.

Please, no phone calls about this job!

Please do not contact job poster about other services, products or commercial interests.



Contact information
Employer: Ñëàâóòè÷, Carlsberg Group
Email: bbh_41608@101.zt.ua
Phone: (044) 494 1614
Publication date: 2009-09-25 02:29:49

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